Exostar Events – Web Conference Professional Services
This event was delivered by Exostar Web Conferencing
- A premium service, supporting over 1 million meeting minutes per month
Running a web conference with only a few participants can be fairly straightforward. Add in requirements such as diverse desktop infrastructure, complex teleconferencing, video streaming, multiple geographies & time zones or the need to scale the conference for thousands of participants – and web conferencing can become a major IT effort. Some conferences must be treated as highly sensitive and business critical, with the strict security controls. But, without the expertise to manage this in-house, most businesses run into issues when attempting such an endeavor.
Exostar Web Conferencing services provide both technology and experienced resources to ensure your web based communication event is successful, whatever the scale, from small but business critical messages to large scale ‘Simulcast Conferences’. Relying on Exostar to provide the technology and support services, allows customers to concentrate on the important part, the communication content.
Using Exostar Web Conferencing services, Customers are realizing significant benefits in the reduction of travel costs and Co2 emissions, improvements in productivity and ‘real time all hands messaging’ versus a traditional cascade communication approach.
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Exostar Web Conferencing is an industry leading, premium meeting service providing:
- Dedicated Cisco WebEx based service specifically for managed web conference events;
- Large scale, secure web-conferences of up to 3000 attendees;
- Integrated teleconferencing with ‘toll’ & ‘toll free’ access from most worldwide locations;
- Audio control via integrated teleconferencing within the Webex interface, allowing individual or all lines to be muted & un-muted as required, facilitating uninterrupted presentations but open question/answer discussions and eliminating that ‘annoying beep’ as attendees join or leave;
- Technologies such as Audio Broadcast and VOIP to reduce costs associated with international teleconferencing;
- Scalability for business of all sizes: from small but critical communications, to full scale ‘simulcast conferences’ with both auditorium and remote attendees.
- Significant cost reduction through the elimination of travel and associated efficiency benefits;
- Robust and proven service: Exostar meeting technologies support over 1,000,000 minutes per month of customer usage.
Leading Web Meeting Support provided by Exostar Client Services including:
- Fully managing the event for you, on-site, at any location;
- Recording the event server-side complete with audio stream, providing the content in both video streamed and physical media formats for future playback, record retention/archive or access for attendees who missed the live event;
- Providing all equipment and on-site setup if required, including professional webcams, laptops, conference phones, projectors etc.;
- Working with customers to form initial event requirements, planning through delivery of dry run and final event production;
- Working with your IT Department or Service Provider to ensure infrastructure and client side compatibility with the service;
- Running 3rd Party audio visual companies for complex events;
- Providing a full post event report detailing: attendees, chat/QA transcripts, poll results, recording links etc;
- Supplying post event electronic surveys for attendee feedback on content and format.

For more information or to engage Exostar Client Services, please email clientservices@exostar.com.
ForumPass customers are eligible to upgrade to this service.